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Frequently Asked Questions
1. How can I get a quote?
Please provide your order quantity, bottle volume, weight, color, and destination port. We offer negotiable pricing based on materials and volume to meet your targets.
2. Do you provide free samples?
Yes, free samples can be provided. We only charge for the delivery cost, which can be paid via convenient methods like PayPal or Western Union.
3. Can you handle OEM production?
Absolutely. We develop new molds monthly based on client needs including pictures, drawings, or original samples to realize your ideas perfectly.
4. What quality guarantees do you offer?
We guarantee appropriate quality and timely shipment. Any quality or quantity issues are dealt with immediately. Note that a 3% damage rate for glass products is considered acceptable.
5. What are the shipping options?
We provide express courier, air freight, and sea freight (LCL/FCL). We choose the most economical and reliable shipping company to ensure timely delivery.
6. Which payment terms do you accept?
We accept various terms based on EX-Work, FOB, CIF, C&F and Door-to-Door delivery requirements. Please contact us for specific payment details.